Phone support will be unavailable on Monday July 3rd and Tuesday July 4th in observance of the holiday. Chat and email support will remain available during their normal hours of operation.
Email support is available any time at http://station.sony.com/email
Chat support is available Monday through Friday 10:00am through 7:00pm PST at http://station.sony.com/chat
Phone Support is normally available Monday through Friday 10:00am through 7:00pm PST at (858) 537-0898 (for Star Wars Galaxies (858) 790-7827.)