Phone support for account and technical support will be unavailable on Friday August 18th, 2006.
Live chat support will be available that day during its normal hours, which are Monday through Friday, 10am through 7pm PST at http://station.sony.com/chat.
Email support is available at any time through the email form at http://station.sony.com/email.
Phone support is normally available Monday through Friday 10am through 7pm PST at (858 537-0898, and for Star Wars Galaxies at (858 790-STAR(7827.)