Account and Technical phone support will be available at 1:00pm through 7:00pm PDT on Friday, May 4th 2007. Phone support will return to its normal hours of 10:00am through 7:00pm PDT on Monday May 7th 2007.

Live chat support will remain available during its normal hours Monday through Friday, 10:00am through 7:00pm PDT at station.sony.com/chat

E-mail support is available any time at station.sony.com/email

Our Self-help knowledgebase is also available at station.sony.com/kb with answers to your questions